Description

Cancellation Policy

S. No.

Cancellation Period

Percentage of deduction on Total Package amount

1

Prior to 48 hours from pick-up time

0%

2

Within 24 – 48 hours from pick-up time

15%

3

Within 4 – 24 hours from pick-up time

45%

4

Within 0 – 4 hours from pick-up time

100%

5

No show

100%

Spot Hire

All the mileage and timing will be calculated from Garage to Garage .

No show

No Refund in Case of No Show

Cleanliness

Cleanliness is our prime of focus, APET does not allow our Vehicle to be used for Goods, Carry pets, and any other object which can decimate/any of the vehicles. In case of any of such information the User will be charged on the actual cost towards repairing/cleaning of interior/exterior of the vehicle

Replacement Car

Replacement Vehicle shall be provided within a city limits only or from the Nearby garage considering the subject to avaiablity and distance from the Location. in case of any mechanical error and restrain the User from its use. In a case, where in Vehicle develops such error outside the city limit. the replacment should get arranged from the nearby Location and the reporting of replacement will be depending upon the distance from the location.

Fuel

For Chauffeur driven cars, fuel is inclusive of the selected rental package

Cancellation or Modification

Reservations need to be canceled or modified through the APP, email to the official email ID

Extra Time

Extra Hours Charge will be applicable over the basic package selected by the renter.

Extra Kms

Extra Kms charge will be applicable over the basic package selected by the renter.

Parking, MCD  & Tolls

Parking and toll charges to be borne by the customer.

FASTAG, Interstate Tax

All the FASTAG, Interstate Tax and the Permit Charge will be borne by the customer.

Interstate Tax

All the Interstate Tax and the Permit Charge will be borne by the customer.

Goods and Service Tax

As per the Government Regulation/Directive will be borne by the customer

Credit Card Charges

As Per the Agreed Contractual or Settlement norms at the time of Confirmation of Booking.